21 STRUCTURE · Information shaped like the task
Answer first, then why.
You will learn how to write a recommendation so a busy reader gets your answer first, and the reasons and proof only if they want them. It takes 7 minutes.
LEVEL 1 · THE ANSWER The short answer
SITUATION You write memos, reports and emails that ask someone to decide.
COMPLICATION Most of them follow the order you did the work. So the decision lands at the bottom, and a busy reader may never get there.
QUESTION How do you write them so the reader gets the point first?
Start with your answer. Then give the few reasons that support it. Put the proof under each reason.
That's the whole method. Short on time? You can stop here.
LEVEL 2 · THE REASONS Why it works
This page is built the same way. The answer is at the top, these three reasons are under it, and the proof for each one is below. Read on only for the reasons you want proved.
LEVEL 3 · THE PROOF See it in one memo
The clip takes a recommendation memo written in the order the work happened. Watch where the decision is in the first version, and where it ends up.
THE NAME FOR IT
The Minto Pyramid Principle
Barbara Minto · The Pyramid Principle: Logic in Writing and Thinking
Present your ideas as a pyramid under a single point: the answer first, then the grouped ideas that support it.
PROOF FOR REASON 1 The reader gets the point first
Here's the memo from the clip, as it was first written. It tells the story of the work, in order.
EXAMPLE MEMO
To: Operations director · Re: Van fleet
- In January, Finance began a review of the van fleet ahead of the March lease renewal.
- We first met with the leasing company, which quoted a 30% increase on the current rate.
- We then priced buying the 40 vans outright, and checked this year's capital budget.
- Maintenance was a concern, so we priced a fixed service contract with the dealer.
- We also checked what similar vans resell for after five years.
- Taking all of this into account, we recommend buying the vans instead of renewing.
The decision is line 6 of 6.
The reader gets five lines of history before they learn what they're being asked to decide. Then they have to go back and work out which lines were the reasons.
Here's the same memo in pyramid order. Same facts. Nothing was added.
EXAMPLE MEMO
To: Operations director · Re: Van fleet
Our 40 van leases end in March. Renewing will cost 30% more. Renew, or buy?
Buy the 40 vans. Don't renew the lease.
- It costs less. The lease is up 30%. Lease: $2.52M over 5 years. Buy: $1.62M after service and resale.
- We can pay for it. Price: $1.92M. Capital budget left: $2.1M.
- The risks are covered. Service: fixed-price contract. Resale: we used the low quote.
The first two sentences give the context. The third is the decision. Everything after it is support, so the reader can stop as soon as they're convinced. Drawn as a picture, it's a pyramid:
EXAMPLE MEMO
Buy the 40 vans. Don't renew the lease.
It costs less.
- The lease is up 30%.
- Lease: $2.52M over 5 years
- Buy: $1.62M after service and resale
We can pay for it.
- Price: $1.92M
- Capital budget left: $2.1M
The risks are covered.
- Service: fixed-price contract
- Resale: we used the low quote
PROOF FOR REASON 2 Grouped reasons are easy to check
Under the answer go the reasons it rests on. The pyramid has rules for how ideas relate, up and down and side to side. In short:
- Each idea sums up the ideas under it. The answer sums up the reasons. Each reason sums up its proof.
- The ideas in a group are the same kind of idea. Here, all three are reasons to buy.
- The ideas in a group are in a logical order. Here: cost, then whether we can pay, then the risks.
Then check the group for overlaps and gaps. Consultants call this MECE: mutually exclusive (no overlaps) and collectively exhaustive (no gaps). Here's the first try at the van memo's reasons:
EXAMPLE MEMO
Buy the 40 vans. Don't renew the lease.
It costs less.
Overlap
The lease is up 30%.
Same point as cost. It's proof, not a reason.
The risks are covered.
Missing: "Can we afford it?" A reader will ask. Answer it.
Buy the 40 vans. Don't renew the lease.
It costs less.
- The lease is up 30%.
We can pay for it.
Answers "Can we afford it?"
The risks are covered.
Two things were wrong. "The lease is up 30%" says the same thing as "It costs less." It's proof for the cost reason, so it moves down a level. And nothing answered the first thing a director will ask: can we afford it? Filling that gap made the group complete.
Minto's own course description puts the test plainly. When you write "there are three reasons for making this change," make sure there are in fact only three, that they're the right three, and that you've drawn the point they add up to. In her words: "'There are three reasons' is not an appropriate insight!"
PROOF FOR REASON 3 The opening sets up the question
Don't open with the answer cold. Open with a few lines the reader already accepts, so the answer has something to land on. Minto calls this the Situation, Complication, Question framework (SCQ):
- Situation. Something the reader already knows and agrees with.
- Complication. What changed, or what's wrong. It's the reason you're writing.
- Question. The question the complication raises. Often you don't need to write it out, because the reader is already asking it.
Your answer to that question is the top of the pyramid. Here's the van memo's opening:
EXAMPLE MEMO
- SITUATION
- Our 40 van leases end in March.
- COMPLICATION
- Renewing will cost 30% more.
- QUESTION
- Renew, or buy?
- ANSWER
- Buy the 40 vans. Don't renew the lease.
Keep the opening short. In a memo it's two or three sentences. It reminds the reader of what they know. If it needs a page, it's not something they already know.
TAKEAWAY
Start with the answer.
Then say why.
Write this way
- Name the reader and their question. Write the one question this document answers for them, in their words.
- Write your answer. One or two sentences. It goes at the top.
- Ask "why?" of your answer. The replies are your reasons. Keep two to five.
- Check the group. No two reasons say the same thing. Nothing the reader will ask is missing. Proof that crept in as a reason moves down a level.
- Put the proof under each reason. Numbers, facts and sources.
- Write the opening last. Situation, complication, then the answer.
- Test it. Give someone only the first paragraph. Can they tell you what you want, and why?
Ask your agent
Rewrite the text below using Barbara Minto's Pyramid Principle. 1. Identify the reader and the one question this document must answer for them. 2. Open with two or three sentences: the situation the reader already accepts, then the complication. 3. Then give the answer to the question in one or two sentences. 4. Under the answer, give two to five reasons. They must not overlap, and together they must cover what the reader will ask. Put them in a logical order. 5. Under each reason, give its proof: the facts, numbers and sources from the text. 6. Don't add facts that aren't in the text. If a reason has no proof, say so. Then show the structure as an outline (answer, reasons, proof) so I can check the grouping. Text: [paste here]
What good output looks like: the decision in the first paragraph, reasons a reader could list from memory, and an outline where nothing appears twice.
Sources
- Barbara Minto, The Pyramid Principle: Logic in Writing and Thinking (1987, reissued 2002), and its successor, The Minto Pyramid Principle: Logic in Writing, Thinking and Problem Solving (1996 edition), Minto Books International. Minto based her course on one she developed and taught at McKinsey & Company.
- Barbara Minto's site, barbaraminto.com: the concept page ("a single pyramid of ideas, at many levels, obeying logical rules, and held together by a single thought"), the SCQ Framework, and the course page quoted above.
- The van fleet memo and its numbers are an invented example.